A More in Common focus group of Labour 2024 voters — some of whom had already drifted to Reform, the Tories, and the Greens — gave Andy Burnham the most positive reception for any politician since Boris Johnson's Covid-vaccine peak. Participants used language rarely heard in British focus groups: "He actually feels like he's one of us." The contrast with Keir Starmer, whom contracts manager Craig called "just a shambles from the moment they won the election," was total. Nobody wanted the former PM back. Burnham's conference speech cut through. Most participants had picked up at least something from it, and the clip of him speaking about his father's death — criticised in some online quarters — landed as genuine human vulnerability. For a political class drowning in performative authenticity, the group read it as the real thing. On the EU, the group's principle was clear: Brexit was a disaster, even for Leave voters. Field manager Darren, who voted Leave, said he felt cheated: "We got told quite a few things, and it didn't quite happen." But the motivation wasn't primarily economic. What worried the group was geopolitical isolation — a less reliable US, a more dangerous world, and Britain standing alone. That's a significant shift from the Treasury-centric Remain arguments of 2016. The moment specifics arrived, the mood flipped. Most said rejoining on the old terms would be a "no brainer," but feared Britain would be punished with worse terms. Neil, who voted Remain, said: "We'll get utterly shafted if we rejoin." The pattern is classic: overwhelming support at the headline level, fragile the moment it meets implementation. Burnham's biggest fight is not persuading people that Brexit failed — that battle is won — but convincing them that re-engagement won't produce a worse deal. On the triple lock, Burnham's proposal to reform it to fund social care initially landed well. Participants felt wages had stagnated so badly that the earnings link was almost meaningless — Linda noted her salary "has not been increasing that greatly." Social care reform registered as a genuine priority, with Tariq calling it an example of necessary hard decisions. But two interventions collapsed the support. Unite leader Sharon Graham's opposition clip triggered instant anxiety about "taking off pensioners." And former IFS chief Paul Johnson's analysis — that triple lock reform wouldn't actually cover a national care service, meaning taxes would have to rise — was devastating. Not a single participant was willing to pay more tax. Simran warned of migration; Joanne called herself "rather selfish" but said people "just can't afford to live a decent life." Linda crystallised the risk: is this just "robbing Peter and paying Paul"? The structural picture is clear. Burnham has earned something Starmer could not: a willingness to listen. But the goodwill is atmospheric, not policy-deep. The moment voters encounter trade-offs — worse EU terms, higher taxes, fiscal arithmetic that doesn't add up — they retreat to the status quo. The conference glow is real. Whether it survives contact with the Treasury is another question entirely.