A glacial collapse on the Nepal-Tibet border last Wednesday sent a wall of mud, water and debris through the Trishuli River valley, destroying homes, bridges and roads. More than 1,000 people are confirmed dead and over 4,000 remain missing — including 38 Australians, among them two families from Sydney on a Mount Kailash pilgrimage. Akash Venkatraman, 22, learned his parents — Venkatraman Balakrishnan, 52, and Chitra Venkatraman, 46 — were unreachable three days after they wished him happy birthday. They had been staying in riverside accommodation in Syabrubesi with a Himalayan Glacier Adventures tour group when the flood struck. The Iyer family — Sreedharan, 52, Lakshmi, 50, and sons Rishab, 23, and Rudhra, 20 — were with them. With official channels slow, families have built parallel search infrastructure. Sarada Viswanathan, 23, Rishab Iyer's partner, runs a search headquarters from her Sydney home. Her team monitors Nepali government websites, calls embassies and hospitals, tracks social media accounts of rescued survivors, and has liaised with a Jeep vendor in Nepal to trace vehicles the families were driving. Akash's uncle has travelled to Nepal directly. The information vacuum from Nepali authorities is a recurring complaint. Sita Thapa Magar, searching for her brother missing in a hydroplant tunnel, says the army has not explained why upper regions remain unsearched after a week. Uttam Tamang, 25, searches hospitals daily for his electrician brother. Kathmandu's teaching hospital has quadrupled its wall of missing-persons notices. A temporary burial site on the city outskirts received 85 bodies on Tuesday alone. The Gyirong Port area — where the Australian families were last believed to be heading — finally reopened Wednesday after Chinese state media confirmed road access from the Tibetan border. Sarada's relatives in Nepal have been barred by the army from entering the area. Five Australians previously listed as missing have been confirmed safe, but the government holds "grave concerns" for the rest. Akash and Sarada have launched a petition — now with over 12,000 signatures — calling on the Australian government to deploy additional military and humanitarian assets. Their fear is specific: that fading media attention will translate into reduced rescue effort during the narrow window when survivors might still be alive. Akash is weighing whether to fly to Nepal himself, but has decided to stay and prepare for the worst case — becoming the head of his family at 22, responsible for his 17-year-old brother studying for the HSC. "The next few days is about ensuring that if the worst case happens, how do I not crumble with it," he says.